FieldCare

FieldCare is all about managing sales and marketing support between Brands and Retailers. The power of FieldCare is acting on opportunities, issues or requests, instantly from the shop floor. The requested service will be provided right when it is needed. Working with FieldCare will increase Mindshare and have as a result increased Marketshare!

FieldCare listens, analyzes and engages in conversations from Sales & Marketing departments and Field Staff with Store Staff and deliver them excellent support and service when they need it and where they need it.

FieldCare is a cloud based communication and collaboration layer for all people involved, direct or indirect, in the Field activities. This layer is managed by FieldCare Agents.

FieldCare Agents and the FieldCare Team members will provide direct response to issues, questions, sales opportunities, service requests, category management issues, training requests or any other signals out of the field.

FieldCare Agents will set up and maintain a dynamic planning of activities (Promotions, Training, Merchandising, Category Management, Field Service engineers, Sales Promoters, etc.) based on information received out of the stores.

FieldCare will use the full potential of your brand’s biggest Sales Team: The Retail Store Staff!